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ISO 9001 CERTIFIED
HIGH PERFORMANCE SEALS' ISO 9001:2015 REGISTRATION TESTIFIES TO OUR DEDICATION TO OUR CUSTOMERS AND OUR INDUSTRY
- ISO demonstrates High Performance Seals' commitment to a stringent, independently verified Quality Management System. Customer benefit: Our internationally recognized quality system, allowing us speak with our customers on the same terms.
- High Performance Seals conducts ongoing surveys to measure customer satisfaction. Customer benefit: We are proactive rather than reactive to customer suggestions for improvement.
- ISO focuses on continuous improvement, assuring customers that High Performance Seals keeps current on "best practices." Customer benefit: Improved information systems, warehouse management and delivery strategies, which are as important to customer satisfaction as product design.
- High Perforance Seals measures numerous internal processes to continuously identify cost and efficiency improvements. Customer benefit: By continuously controlling our costs, we can consistently offer a fair value over time.
- ISO demands employee competency, awareness and training.Customer benefit: Our knowledgeable, competent employees deliver the required product at the requested time, 99% of the time.
We will do the right thing, in the right way, the first time, 100% of the time, at a price that delivers value to the stakeholder.